Privacy Statement

Submarine Gear has created this privacy statement in order to demonstrate our firm commitment to privacy and to help our visitors understand what data are collected, why it’s collected and what we do to protect the privacy of our visitors. The following discloses our information gathering and dissemination practices for this website.

We use your IP address to help diagnose problems with our server, to administer our Web site, and to identify and report attempts at fraud. Your IP address is used only to help identify you and your shopping cart and to gather broad demographic information. This information is used by us alone and is not disseminated to any other parties excepting law enforcement agencies to assist in the investigation of credit card or identity fraud.

Our site uses cookies to keep track of your shopping cart. We use cookies to save your shipping information on the order form so you don’t have to re-enter it each time you visit our site.

Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information (like their email address), financial information (like credit card numbers), and demographic information (like their zip code). Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services. We do not sell to or share contact information with anyone.

This site contains links to other sites. Submarine Gear is not responsible for the privacy practices or the content of such Web sites.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

The Submarine Gear Commitment

Submarine Gear is run by a submariner for submariners. We have three simple tenets by which we conduct business.

1. We promise to bring you the highest quality authentic and reproduction submarine merchandise available to the submarine community.
2. We promise to act honestly and with integrity in all of our business dealings.
3. We promise to maintain a no questions asked policy of 100% customer satisfaction. If you are dissatisfied with any item for any reason, simply return it to us for a full 100% refund of the item purchase price.